Food Mail, Manjhanpur respects your privacy. This policy explains what information we collect when you use this website, and how we use it, in line with the Digital Personal Data Protection Act, 2023.
What we collect
- Contact details — your name, mobile number and (optionally) email, to process and deliver orders.
- Delivery addresses — addresses and map pins you enter or save to your account.
- Order history — what you ordered, when, and your spice preferences.
- Payment status — whether an order is paid. Card and UPI details are handled by Razorpay; we never see or store them.
- Reservation details — name, mobile, party size, date and time for table bookings.
How we use it
- To prepare, deliver and update you about your orders (including WhatsApp messages about order status).
- To manage table reservations.
- To answer your questions and resolve complaints.
- To improve our menu and service using overall, non-identifying trends.
We do not sell your personal data or share it for advertising.
Who we share it with
- Our delivery riders — only the name, mobile and address needed to deliver your order.
- Razorpay — to process online payments.
- Google Maps / OpenStreetMap — when you use the map to pick an address.
- Authorities, if required by law.
How long we keep it
Order records are kept for as long as needed for accounting and legal requirements. You can ask us to delete your account and saved addresses at any time.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or withdraw consent for WhatsApp updates. Contact us using the details below and we will respond within 30 days.
Cookies and local storage
We use your browser's local storage only to keep you signed in and remember your basket. We do not use advertising cookies.
Contact
Privacy questions or requests: kushwahaanil01994@gmail.com or +91 83184 79397.